Inside the ACI COO Summit: AI, governance and operational change

The Alternative Credit Investor COO Summit took place last week, bringing together senior executives of private credit funds for thought-provoking discussions and networking in a relaxed, glamorous environment. The conference, held under the auspices of Chatham House, provided clear insights into the key operational challenges and opportunities facing the industry…
The Alternative Credit Investor COO Summit took place on 7-8 May 2026, sparking debate on many of the issues facing the industry’s operational leaders.
Chief operating officers (COOs) and chief financial officers (CFOs) from across the credit sector discussed some of the industry’s most pressing topics, including increasing operational complexity and the opportunities, as well as limitations, presented by technology.
The event, hosted by Another Credit Investor at the five-star South Lodge hotel in Sussex, was held under Chatham House rules to encourage open and informative discussion.
Agility and adaptability in navigating the current macroeconomic environment emerged as recurring themes throughout the conference, as many COOs recognize that volatility has become the new normal. The panellists noted that a large base creates challenges for fundraising, while market volatility has made hedging more important and intensified pressure around investor expectations.
As the alternative credit industry evolves from the asset growth stage into a mature and complex market, COOs warned that success will depend on how firms respond to volatility, regulation and changing investor demands.

With the continued growth of the asset class, delegates also highlighted how COOs’ operational responsibilities are becoming more complex. Valuation tests are becoming more intense, financial structures are becoming more sophisticated and green buildings are adding more complexity to operating models.
The growth of structures such as the European Long-Term Investment Fund and the Long-Term Asset Fund also increase infrastructure requirements, while firms at the same time must establish governance structures around artificial intelligence (AI).
AI and principle
Technology, and AI in particular, was one of the defining themes of the conference, although the tone of the discussions remained informal.
While attendees acknowledged that AI has the potential to drive significant efficiencies, they cautioned that it is not a silver bullet. Delegates noted that human technology will remain important and warned that firms must ensure that technology ambitions are grounded in operational reality.
Several panelists also observed that the role of the COO is increasingly overlapping with that of the chief technology officer, as technology and AI become more deeply integrated into firms’ operating models.

Control and governance were also central themes throughout the conference. Delegates discussed the growth of the Financial Conduct Authority in relation to the increased focus on valuation, in line with the implementation of AIFMD II.

Evergreen structures have been identified as presenting additional regulatory and operational challenges, particularly due to the mismatch between the deployment times of wealth managers and private equity firms.
As AI adoption accelerates and private credit continues to expand into retail markets, attendees suggested regulators may be focusing more on system connectivity and management risks.
Talent and recruitment also featured prominently in the discussions. Delegates noted that macroeconomic uncertainty has led workers to stay in their current roles for longer, while changes in benefits regulations are creating new challenges for traditional partners.
Attendees also debated whether an increased reliance on AI could hinder the development of young talent. At the same time, firms continue to face hybrid work practices and generational differences as Gen Z workers enter the workforce.
As the conference concluded on Friday at lunchtime, the broad consensus was that alternative credit is shifting from a fast-growing asset class to a fully established part of the financial ecosystem, with firms still deciding what that means in practice.
I Another Credit Investor the team would like to thank all delegates for participating in a successful event and the positive feedback received.

Special thanks to major sponsors Alpha Group, as well as sponsors Carta, Record and IQ-EQ, and reception sponsors TresVista.
Other credit COOs, CFOs and other industry professionals interested in attending or speaking at next year’s event can get in touch Another Credit Investor Sales and marketing manager Tehmeena Khan directly at [email protected].








